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COVID-19 UPDATE: We would like to reassure people that Kang & Co Solicitors is fully operational during the current international health crisis.
Case meetings after being appointed will be conducted via either a phone or video conference to comply with government instructions.

Traffic Commissioners are responsible for licensing and regulating operators of heavy goods vehicles (“HGVs”), public service vehicles (“PSVs”) including coaches and local bus services. They can also take action against drivers including suspending or revoking driver’s licences.

If you are already an operator or driver of any of the above (or thinking about becoming one) then it is vital that you understood who the Traffic Commissioners are and what the Public Inquiry process involves. This short blog aims to help you with that.

Who are the Traffic Commissioners?

There are eight Traffic Commissioners for England, Scotland and Wales. England is divided into the following regions each of which has its own Traffic Commissioner:

  • London and the south east
  • North west
  • West
  • East
  • North East
  • West Midlands

Nick Denton is the current Traffic Commissioner for the West Midlands whilst Richard Turfitt is currently the Senior Traffic Commissioner. The eight full-time Traffic Commissioners are supported by deputies who sit part-time when required.

Why have you been called to a Public Inquiry?

You will receive a written Notice at least 14 days before an Inquiry if you are required to attend. The Notice will set out why you have been asked to attend an Inquiry and this could be because someone has objected to an application for a new licence or change to an existing licence you have submitted, or you have failed to comply with the conditions of your existing licence. As a driver or Transport Manager, you could also be called to an Inquiry where your conduct has been called into question such as where you have received a criminal conviction for not complying with the tachograph rules.

A Public Inquiry must be held if a Traffic Commissioner is considering taking regulatory action against your existing licence and you request a hearing, or if the Traffic Commissioner is considering taking regulatory action against a Transport Manager’s good repute and/ or professional competence.

what happens at traffic commissioners public inquiry commissioner road transport law

Do You Require A Lawyer for a Road Transport Law Case?

We offer 10 minutes free initial advise to any potential clients who are in need of one of our specialist Road Transport Law solicitors or barristers. Call Kang & Co Solicitors on 0345 222 9955

What you should do before attending the Public Inquiry

The Traffic Commissioners have powers to grant or refuse new licences, or to do any of the following in respect of existing licences:

  • Refuse to vary the licence such as where an operator has asked for more vehicles to be included
  • Attach conditions
  • Curtail (reduce) the number of vehicles included
  • Suspend or revoke (cancel)

The Traffic Commissioners may also disqualify an operator from having a licence or an individual from acting as a Transport Manager. Before making any decision, the Traffic

Commissioner must be satisfied that the case has been proved on the “balance of probability” which is different to the test applied in a criminal court.

In short, a Public Inquiry is a very serious matter for any driver, Transport Manager or operator. You should seek specialist legal advice before attending and ensure you have all necessary records (i.e. vehicle maintenance, financial evidence and driver’s hours) and documents you wish to rely on ready in advance. If you fail to attend then it is likely the Inquiry will proceed in your absence.

A Traffic Commissioner may refuse to adjourn if you attend the Inquiry but then ask for more time to seek legal advice or to provide documents. You could also be refused more time if you need witnesses such as your Transport Manager to attend and they are not present with you already. A Director should normally attend on behalf of a company which has been called to a Public Inquiry.

What happens at the Public Inquiry ?

You can represent yourself or your own company at a Public Inquiry or instruct a lawyer to do so for you. Witness evidence is not given under oath like in a court of law, but you could lose your licence (and be referred for possible prosecution) if you mislead the Traffic Commissioner.

A Public Inquiry is a formal hearing and you should address the Traffic Commissioner as Sir or Madam. It is open to the public and the proceedings will be recorded.

Although traffic examiners from the Driver and Vehicle Standards Agency (“DVSA”) will often attend to assist the Inquiry the proceedings are not adversarial as they are in a criminal court where DVSA prosecutes the driver or operator. Instead, the Traffic Commissioner will take the lead in deciding the procedure at the Inquiry and in questioning witnesses.

At a Public Inquiry to consider a new licence application objected to by DVSA or a third party the proceedings could take the following format:

  • The Traffic Commissioner will listen to an outline of the application;
  • DVSA or any objectors to the application will then outline their positions;
  • The applicant will present its case and answer any questions first from the Traffic Commissioner and then from any other parties;
  • DVSA and any third-party objector will then present its case and answer any questions first from the Traffic Commissioner and then from the applicant;
  • The parties will sum up their cases;
  • The Traffic Commissioner will announce their decision or do so in writing usually within 28 days.

There is no provision to apply for your costs or expenses for attending the Inquiry to be reimbursed and the Traffic Commissioner has no power to make any award for costs against the parties.

What if you disagree with the outcome of a Public Inquiry

You must appeal to the Upper Tribunal within 1 month of the Traffic Commissioner’s written decision if you wish to contest this.

What if I want to know more?

The Traffic Commissioners have published a document called “A Guide to Public Inquiries” which is free to download on the link here.

Christopher Hopkins

Christopher Hopkins


Chris Hopkins is a barrister at No5 Chambers in Birmingham specialising in Road Traffic, Regulatory and Licensing law. He regularly represents operators at Public Inquiries


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Kang & Co Solicitors is a truly specialist high-end law firm providing legal advice and representation for all matters involving Criminal Law, Driving Offences, Transport Law, Pace Interviews, Regulatory Law and Licensing Law.

Our head office is located at 1 Victoria Square in Birmingham City Centre and we offer our services throughout England and Wales on a private fee-paying basis. We also have an office at 5 Chancery Lane in London and another office in central Milton Keynes. We are frequently instructed by individuals and businesses nationwide.

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