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Monday – Friday | 09:00 – 17:00

CALL US: 0330 818 9837

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Brilliant Legal Representation

“I was recently represented by Kang & Co Solicitors for a drink driving charge. From the initial telephone call it was clear that Kang & Co were experts in this field. They provided sound advice and diligently guided me through the process leading up to the court case. Through their legal representation I was able to avoid a community order and receive the best possible outcome for my case .”

Ollie, TrustPilot

Flawless Legal Help

“They had very little time to go ahead with getting all valid documents needed for my case, they were extremely efficient and great at calming me and keeping me updated with my case and it’s details with interviews and courtrooms to appear in, overall great experience with kang and co, I came out with a 2 year suspended sentence instead of a 1 year custodial sentence for GBH without intent. I now get to spend the time caring for my nan and helping with my family’s needs.”

L. Roddis, TrustPilot

Kang & Co Solicitors is a truly specialist high-end law firm providing legal advice and representation for all matters involving Criminal Law and Driving Offences. We are ranked as a top tier law firm by The Legal 500 and Chambers and Partner’s prestigous law guides.

Our head office is located at 1 Victoria Square in Birmingham City Centre and we offer our services throughout England and Wales on a private fee-paying basis. We also have an office at 330 High Holborn in London and another office in central Milton Keynes. We are frequently instructed by individuals and businesses nationwide.

birmingham office lawyers

Birmingham Office

1 Victoria Square
West Midlands
B1 1BD

330 High Holborn Kang and Co Solicitors London

London Office

330 High Holborn

the pinnacle office

Milton Keynes Office

The Pinnacle
Midsummer Boulevard
Milton Keynes

Business Hours

Monday – Friday
09:00 – 17:00
Weekends/Bank Holidays

Meetings at our offices are by Appointment Only

Complaints Procedure

We are committed to providing a high-quality legal service, and to dealing with all our clients fairly. We acknowledge that we may not always get it right so if something has gone wrong, including in relation to the bill, we need you to tell us.

Stage 1

If you wish to make a complaint, you should first contact our Complaints Handling Partner. His contact details are as follows:

Name:             Mr Manjinder Kang (Director) 
Address:        Kang & Co Solicitors, 1 Victoria Square, Birmingham, West Midlands B1 1BD
Email:             manjinder@kangandco.co.uk 
Telephone:    03452229955

To help us to understand your complaint, and in order that we do not miss anything, please tell us:

a) your full name and contact details
b) what you think we have done wrong
c) what you hope to achieve as a result of your complaint, and
d) your file reference number (if you have it)

If you require any help in making your complaint, please let us know and we will try to help you.

Stage 2

We will acknowledge receipt of your complaint, enclosing a copy of this policy and informing you of the name of the person who is dealing with your complaint.

Stage 3

The person investigating the complaint will have full access to all the information and personnel that they require to investigate your complaint properly. They may contact you directly to discuss and confirm your heads of complaints and request any further information from you to assist in the investigation.

Please note that we may outsource your complaint to an independent complaints-handler. This is to ensure that your complaint is handled objectively. If we do this, the complaints-handler will need access to your file of papers. We have confidentiality agreements in place, to ensure that your data is protected. By instructing our firm, you consent to your complaint being outsourced.

Stage 4

The person investigating your complaint will provide you with a detailed assessment report together with their recommendations to resolve the complaint, if any.

Please note that we have 8 weeks from the date that we receive your complaint, to fully investigate and provide our final response to you. If we have to change any of the timescales above, we will contact you to explain our reasons why.

You will not be charged for our time spent dealing with a complaint internally.

Stage 5

If we are unable to resolve your complaint, then you have recourse to the Legal Ombudsman. You can contact the Legal Ombudsman by one of the following methods:

The Legal Ombudsman expects complaints to be made to them within one year of the date of the act or omission about which you are concerned, or within one year of you realising there was a concern. You must also refer your concerns to the Legal Ombudsman within six months of our final response to you.

Misconduct Complaints

The Solicitors Regulation Authority can help if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristics.

Visit their website to see how you can raise your concerns with the Solicitors Regulation Authority:- https://www.sra.org.uk/consumers/problems/report-solicitor/ 

Our Offices

Birmingham Head Office

1 Victoria Square
B1 1BD

London Office

330 High Holborn

Milton Keynes Office

The Pinnacle
Midsummer Boulevard
Milton Keynes, MK9 1BP

Chambers and Partners 2024 Ranked Leading Law Firm
The Legal 500 Leading Firm Crime and Driving offences

Accreditations, Partnerships and Press

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